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A run says it needs a connection

What to do when a Magic plan or a running step asks for a service you have not connected, or a connection no longer works.

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Before a Magic plan starts

A step that needs a service you have not connected turns the plan’s run button into Connect Google Drive, named for the service, or Connect what this needs when more than one is missing. Both open Settings → Connections. The plan is kept while you connect.

While a Magic run is going

If a step finds a service missing during the run, the run pauses and the progress screen names the service. Its connect button opens Settings → Connections in a new tab. Connect the service there, then come back and press I have connected it — continue.

A connection that no longer works

If the service is connected but the step still fails, open Settings → Connections and test or refresh the connection. If refreshing does not help, revoke it and connect it again.

Contact support

Email support@intellinix.app. We reply within 2 business days.

Include the link to the run or page, and the request id if one is shown.