A Magic run failed, was cancelled or timed out

Failed

The run ended without delivering. On the result screen, read the reason under each failed step. If Retry the failed steps is shown, use it. If no step is listed as failed, the reason is in the status line; use Run again.

Cancelled

You cancelled the run. Steps that were already running completed, and no new step started. Completed steps and their files are kept on the result screen.

A cancelled Magic run is charged for completed steps only.

Use Run again to plan the request again.

Budget cap reached

The run halted before the next group of steps whose cost would take it past your cap. Completed steps are kept.

A Magic run that reaches your budget cap is not charged for the credits it did not use.

Use Run again. The plan comes back for review, and you can set a higher Budget cap before you start it.

Time limit

The run passed 30 minutes and was ended. Use Run again.

Plan could not be validated

No step ran. The screen says We could not turn that into a plan. and shows what was unclear. Use Try rewording to edit your sentence, or Start from scratch.

If a Magic plan cannot be validated, no step runs and nothing is charged.

Not enough credits before the run started

Nothing ran. The screen says Could not start and gives the reason. Add credits on the Billing page, then come back to Magic, type the request again and press Plan this task.

This is the same whether the refusal came on the request box, which does not keep what you typed, or when you approved a plan, which cannot be started again after a refusal.

Not enough credits while retrying failed steps

The retry did not start. The screen shows Run failed with the reason above the result, and completed steps are kept. Add credits on the Billing page, then come back to Magic, open the run from Past runs and press Retry the failed steps again.

Needs a connection

A step needs a service you have not connected, so the run pauses on the progress screen and names the service. Its connect button opens Settings → Connections in a new tab. Connect the service there, then come back and press I have connected it — continue.