You can’t sign in

Email and password do not match

The sign-in page says That email and password do not match. It says the same whether the address has no account or the password is wrong, so check both.

To set a new password, press Forgot? next to the password field, or open the password reset page. The reset page shows the same confirmation whether or not the address has an account.

Too many attempts

After repeated wrong passwords the page says Too many attempts. This account is locked. Waiting is the only thing that clears it. Wait until the lock ends, then sign in again. When the server says how long the lock lasts, the page counts down the time left.

Account suspended

The page says This account is suspended. Contact support to find out why. Email support at support@intellinix.app.

Account scheduled for deletion

The page says This account is scheduled for deletion, so it cannot be signed in to. The email we sent has a link that cancels the deletion and restores it. Open that email and use its link. Then sign in as usual.

Two-step code not accepted

The page says That code did not work. Codes last about thirty seconds, so try the current one. See your two-step code is not accepted.